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Needs-driven service bundling in a multi-supplier setting – The computational e3service approach

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Generating Service ValueWebs by Hierarchical Configuration: An IPR case

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Needs-driven bundling of hosted ICT services

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Generating Value Models using Skeletal Design Techniques

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Risk analysis for inter-organizational controls

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Control Patterns in a Healthcare Network

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A Framework for the Design of Service Systems

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E3alignment: Exploring inter-organizational alignment in networked value constellations

In this paper we introduce the e3alignment approach for inter-organizational alignment. With e3alignment we create alignment between organizations operating in a networked value constellation - which is a set of organizations who jointly satisfy a customer need - by (1) focusing on the interaction between the organizations in the networked value constellation, (2) considering interaction from four different perspectives, and (3) utilizing conceptual modeling techniques for each perspective. By creating inter-organizational alignment between the actors in a networked value constellation e3alignment ultimately contributes to a sustainable and profitable networked value constellation. To actually create alignment, e3alignment iteratively takes three specific steps: (1) identification of alignment issues, (2) alignment solution design, and (3) impact analysis. We tested e3alignment on an industrial strength case study in the Spanish electricity industry.

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